Jeff founded Fire Door Solutions in early 2012 after using his significant sales and marketing toolset to help others sell into the healthcare industry. Jeff has a passion for service born out of 15-years in starting and managing multi-million-dollar resorts and conference centers. An entrepreneur at heart, he loves mining for unmet service needs and bringing a top-shelf service enterprise to fruition. He has done this with the high-end resorts, with Avascend Healthcare Hospitality, and now with Fire Door Solutions. Jeff holds a finance degree from George Mason University.
Mickey has 20 years of healthcare facilities management, consulting, and project management experience. Mickey was the senior operational leader for facility management operations of a large national nonprofit healthcare organization. Mickey led the creation and integration of a $1 billion-dollar facilities management portfolio (Plant Operations, Planning Design and Construction Services, Energy Management, Safety and Environment of Care). The organization started with four FTEs and within 2.5 years grew to over 3000 FTE. His teams removed millions of dollars of waste from the operations of the healthcare systems by employing a unique strategy based on insourcing high margin activities, implementing value chain strategies and creating cost control structures. He created intern, development and mentoring programs to bring new leaders into an industry that has a rapidly increasing retirement cycle.
Mickey has created energy management programs for hospitals of all sizes. The program focuses on consumption reduction strategies and delivering continuous improvement strategies to reduce overall utility spend and impact on the environment.
In addition to Facilities Management services, Mickey has extensive experience leading support service operations including Medical Equipment, Nutrition Services, Environmental Services, Safety, Emergency Management and Security operations. This model provides an immediate advantage to medium and small hospitals by using cross-functional leadership strategies to remove cost and improve quality of services.
Executive VP, Sales & Marketing
Miles joined Fire Door Solutions in late 2017 as the Executive Vice President of Sales. He brings more than 20 years of sales experience to Fire Door Solutions, Life Safety Compliance Solutions and Facilities Management Solutions including new market entry & development, complex solution sales, executive client engagement, sales team development, and sales methodology development & implementation. In addition to his Sales Leadership experience, Miles has extensive operations expertise he gained while serving as the Vice President of Operations for 3 years with a large technology services firm. Miles is a graduate of the University of Kansas School of Business with an Information Technology Emphasis and holds many formal Sales Methodology Certifications.
Ray Harper SPHR, SHRM-SCP
Executive VP, Human Resources
Ray joined Fire Door Solutions in 2015 as the Executive Vice-President of Operations and Human Resources and has been instrumental in developing the processes and systems that allow employees at Fire Door Solutions to flourish. Ray is a Veteran with 12 years of active duty service in U.S. Army Police Corp working with and training patrol, narcotic detector, and explosive detector dogs. Ray is certified as a Senior Professional in Human Resources (SPHR) and a Society for Human Resource Management Senior Certified Professional (SHRM-SCP)
Vice President, Sales and Marketing
Jeff Crank began his career at Fire Door Solutions in 2012, having previously owned his own home inspection business in the Kansas City area. Jeff has held several significant roles at Fire Door Solutions and currently serves the company as Vice President of Sales and Marketing. He is a member of ASHE and Jeff is recognized nationally as he hosts fire door and NFPA 80 training sessions to numerous AHJ groups around the country.
Vice President, Strategy
Therese serves Fire Door Solutions as the Vice President of Strategy. As the Vice President of Strategy, Therese monitors market trends and advises the COO and fellow Executive members on strategic developments that impact our ability to fully serve our clients. Therese brings 20 years of operations and project management experience to Firedoor Solutions. With the ability to influence and communicate with external partners and internal cross functional teams, she drives results, builds and leverages relationships, and effectively leads. Therese holds a bachelor’s degree in Communications and Graphic Design from Avila University.